Responsibilities:
Take end-to-end ownership over the processes of account opening, management, and closure.
Oversee the deposit products.
Handle interactive banking and secure the necessary permits for opening online accounts.
Manage the business processes related to the IT infrastructure relevant to current accounts.
Work closely with Technology, Product, Service, and Regulatory teams to implement changes and improvements.
Ensure compliance with regulatory requirements and proper adherence in account management.
Develop and implement the banks work plan for current accounts and deposits.
Manage and recruit a team of employees in line with the banks growth and work plan.
At least 5 years of experience in the banking/financial sector related to customer management.
At least 2 years in a managerial role.
Experience in establishing and leading processes.
Experience in business development and product development frameworks.
Familiarity with current account management processes within a banking system – A major advantage.
Ability to work in a dynamic environment with the capacity to manage multiple interfaces.
Exceptional attention to detail.
Independence and strong decision-making skills, combined with the ability to work effectively as part of a team.
An entrepreneurial and technological orientation.
Self-motivation and the ability to work autonomously.
Excellent interpersonal skills.
Strong service orientation and customer understanding.
Ability to analyze and solve complex problems and situations, striving for optimal solutions.







