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The opportunity
The ICSR Global Operations Leader is accountable for the end-to-end execution of global ICSR operational activities, including oversight and proactive management of vendor-delivered services. Reporting to the Head of Systems Data Innovation (SDI) and IL Site Lead, this role is a key member of the global SDI leadership team.
The role leads and ensures a high-performing global team, ensuring full compliance with internal procedures and regulatory requirements while driving continuous improvement across the ICSR lifecycle – from case intake to timely, high-quality data entry and submission. It is responsible for the day-to-day execution, monitoring, and optimization of ICSR processes, with a strong focus on operational efficiency, quality, and adherence to industry standards.
As a senior leader, the ICSR Global Operations Lead plays a pivotal role in shaping and implementing SDI strategies in close partnership with SDI leadership, cross-functional collaborators, and both internal and external stakeholders. The role provides strategic direction on operational excellence, compliance, resource planning, and global team development.
This leader is expected to bring an adaptive, innovative mindset – serving as a change agent who empowers the team, translates strategic vision into operational reality, and champions the value of safety case management across Teva and within the broader pharmacovigilance ecosystem. With direct responsibility for both people leaders and individual contributors, the role also includes mentoring, coaching, and developing talent across regions, with a special focus on supporting the growth and engagement of the PV India team in alignment with Teva’s global PV strategy.

Location
Croatia, Poland or Romania