Were looking for a Director of Product Design to define and lead the vision, strategy, and execution of product design.
This is a rare opportunity to shape the design vision and culture of a company where your work quite literally helps save lives. Were looking for someone who thinks like a product founder, balances high design craft with deep systems thinking, and can scale our design function with heart and rigor.
Youll lead a growing team of talented designers, working across products that support emergency call-takers, dispatchers, and first responders. In partnership with Product, Engineering, Customer Success and Operations, youll ensure our tools are intuitive, purposeful, and empoweringespecially under pressure. This role blends leadership with hands-on impact, giving you the chance to shape not just the interfaces we build, but the way we build them.
Heres What Youll Be Doing:
Team Leadership & Development
Lead, mentor, and grow a high-performing product design team, fostering a culture of creativity, ownership, and collaboration.
Design Strategy & Execution
Own the product design strategy and vision across platforms. Champion simplicity and usability in every design decision.
Cross-functional Collaboration
Work closely with Product, R&D, Customer Success, and customers, to deeply understand user needs and translate them into elegant, user-centered experiences.
Systems Thinking
Establish scalable design systems, processes, and standards that bring consistency and excellence to our product ecosystem.
Hands-on Contribution
Stay close to the work, contribute directly to critical design initiatives, especially in early-stage or high-impact areas.
Product Strategy
Serve as a core contributor in charting the product vision, strategy, and roadmap, focusing on bringing the most value to users as soon as possible.
This is a rare opportunity to shape the design vision and culture of a company where your work quite literally helps save lives. Were looking for someone who thinks like a product founder, balances high design craft with deep systems thinking, and can scale our design function with heart and rigor.
Youll lead a growing team of talented designers, working across products that support emergency call-takers, dispatchers, and first responders. In partnership with Product, Engineering, Customer Success and Operations, youll ensure our tools are intuitive, purposeful, and empoweringespecially under pressure. This role blends leadership with hands-on impact, giving you the chance to shape not just the interfaces we build, but the way we build them.
Heres What Youll Be Doing:
Team Leadership & Development
Lead, mentor, and grow a high-performing product design team, fostering a culture of creativity, ownership, and collaboration.
Design Strategy & Execution
Own the product design strategy and vision across platforms. Champion simplicity and usability in every design decision.
Cross-functional Collaboration
Work closely with Product, R&D, Customer Success, and customers, to deeply understand user needs and translate them into elegant, user-centered experiences.
Systems Thinking
Establish scalable design systems, processes, and standards that bring consistency and excellence to our product ecosystem.
Hands-on Contribution
Stay close to the work, contribute directly to critical design initiatives, especially in early-stage or high-impact areas.
Product Strategy
Serve as a core contributor in charting the product vision, strategy, and roadmap, focusing on bringing the most value to users as soon as possible.
Requirements:
6+ years of progressive experience in product design, with a minimum of 2 years in a dedicated leadership capacity overseeing design strategy and execution within a SaaS or technology-driven organization.
Demonstrated success in recruiting, mentoring, and scaling high-performing product design teams, fostering a culture of innovation and excellence.
A compelling portfolio showcasing a strong foundation in product thinking, exceptional visual design and UX, and clear design leadership influencing product direction and achieving business objectives.
Significant experience designing and shipping complex, data-rich systems. Expertise with real-time components such as interactive dashboards, live communication interfaces, or dynamic mapping tools is highly advantageous.
A profound commitment to designing with purpose, with a strong preference for experience in developing solutions for life-saving, mission-critical, or similarly impactful environments.
Exceptional communication, collaboration, and stakeholder management skills, proven to drive alignment and deliver results in fast-paced, agile, and cross-functional environments.
6+ years of progressive experience in product design, with a minimum of 2 years in a dedicated leadership capacity overseeing design strategy and execution within a SaaS or technology-driven organization.
Demonstrated success in recruiting, mentoring, and scaling high-performing product design teams, fostering a culture of innovation and excellence.
A compelling portfolio showcasing a strong foundation in product thinking, exceptional visual design and UX, and clear design leadership influencing product direction and achieving business objectives.
Significant experience designing and shipping complex, data-rich systems. Expertise with real-time components such as interactive dashboards, live communication interfaces, or dynamic mapping tools is highly advantageous.
A profound commitment to designing with purpose, with a strong preference for experience in developing solutions for life-saving, mission-critical, or similarly impactful environments.
Exceptional communication, collaboration, and stakeholder management skills, proven to drive alignment and deliver results in fast-paced, agile, and cross-functional environments.
This position is open to all candidates.
