As the Director of Business Operations you will support the VP of Business Operations in initiating and executing cross-functional company initiatives, aligning stakeholders around shared goals, and helping to track progress against the companys annual objectives. Working closely with our management team, you will be building our companys operational infrastructure while forming new processes. This is a unique thinker-doer role, connecting strategy, operations, and data, sitting at the intersection of how we think, how we work, and how we grow – supporting alignment, clarity, and adaptability across teams.
What youll do:
Drive operational strategy and efficiency
Develop and maintain core operating principles while identifying and addressing inefficiencies in workflows, systems, and processes to support scalability and cross-functional alignment.
Drive execution of company priorities
Translate strategic goals into clear plans and ways of working, ensuring teams are focused, coordinated, and delivering on objectives.
Manage cross-functional initiatives
Oversee high-impact projects that span multiple departments, ensuring alignment, resourcing, and timely execution.
Define and track performance metrics
Partner with leadership to establish KPIs and reporting processes that provide visibility into progress and inform decision-making.
Support organizational cadence and governance
Design and run planning cycles, business reviews, and key rituals to drive accountability and focus across the company.
What youll do:
Drive operational strategy and efficiency
Develop and maintain core operating principles while identifying and addressing inefficiencies in workflows, systems, and processes to support scalability and cross-functional alignment.
Drive execution of company priorities
Translate strategic goals into clear plans and ways of working, ensuring teams are focused, coordinated, and delivering on objectives.
Manage cross-functional initiatives
Oversee high-impact projects that span multiple departments, ensuring alignment, resourcing, and timely execution.
Define and track performance metrics
Partner with leadership to establish KPIs and reporting processes that provide visibility into progress and inform decision-making.
Support organizational cadence and governance
Design and run planning cycles, business reviews, and key rituals to drive accountability and focus across the company.
Requirements:
Bachelors degree in Business, Operations, or a related field.
7+ years of BizOps experience, ideally in a company that went through a significant scale up process.
2+ years of leadership/senior experience.
Proven track record of managing complex projects across multiple departments.
Proven experience influencing, leading and getting things done.
Hands-on experience with defining, tracking, and reporting on KPIs and company-wide initiatives.
Exceptional organizational skills, with the ability to manage multiple priorities and stakeholders.
Superb communication skills ability to communicate complex subjects to different audiences, making them engaged and driving delivery.
Analytical mindset with experience in data-driven decision-making.
Proficient in tools like Excel, Google Sheets, Salesforce, project management software (e.g., Asana, Jira), and BI tools (e.g., Tableau, Power BI).
Detail-oriented and comfortable working with ambiguity in a fast-paced, rapidly changing environment.
Bachelors degree in Business, Operations, or a related field.
7+ years of BizOps experience, ideally in a company that went through a significant scale up process.
2+ years of leadership/senior experience.
Proven track record of managing complex projects across multiple departments.
Proven experience influencing, leading and getting things done.
Hands-on experience with defining, tracking, and reporting on KPIs and company-wide initiatives.
Exceptional organizational skills, with the ability to manage multiple priorities and stakeholders.
Superb communication skills ability to communicate complex subjects to different audiences, making them engaged and driving delivery.
Analytical mindset with experience in data-driven decision-making.
Proficient in tools like Excel, Google Sheets, Salesforce, project management software (e.g., Asana, Jira), and BI tools (e.g., Tableau, Power BI).
Detail-oriented and comfortable working with ambiguity in a fast-paced, rapidly changing environment.
This position is open to all candidates.
