We are looking for a Help desk to join our IT team.
What you will be doing:
Provide professional and courteous Technical Support to all company employees
Serve as the first point of contact for IT-related issues, providing timely and effective solutions
Troubleshoot and resolve hardware, software, and network issues
Provide computing solutions to meet the company's needs
Manage Active Directory, including user account creation, modification, and deletion
Configure and manage Google Workspace user accounts and email inboxes
Participate in IT projects and initiatives as needed
Requirements:
2-3 years of experience in network management and providing support to employees – Required
Experience managing systems such as Active Directory, GPO, and Google Workplace
Experience with Okta – Advantage
Knowledge of Firewalls and switches – Advantage
Excellent teamwork skills and the ability to work on multiple tasks simultaneously under pressure
Excellent interpersonal and communication skills with a strong customer service orientation
2-3 years of experience in network management and providing support to employees – Required
Experience managing systems such as Active Directory, GPO, and Google Workplace
Experience with Okta – Advantage
Knowledge of Firewalls and switches – Advantage
Excellent teamwork skills and the ability to work on multiple tasks simultaneously under pressure
Excellent interpersonal and communication skills with a strong customer service orientation
This position is open to all candidates.
