The opportunity
POSITION SUMMARY
Under limited supervision, responsible for establishing, leading and executing assigned continuous process improvement initiatives, acting as a liaison between operational and technical teams to identify, analyze and translate business needs into high quality process improvement solutions. Assists with establishing business cases and ROIs, consulting with the business in order to propose recommendations for senior management approval.
ESSENTIAL AREAS OF RESPONSIBILITY
All areas of responsibility listed below are essential to the satisfactory performance of this position by any incumbents with reasonable accommodation if necessary. Any non-essential functions are assumed to be included in other related duties or assignments.
Leads cross-functional teams tasked with solving business issues which require operational and/or technical solution providing subject matter insight with regards to operational process, policies/regulatory changes, and/or system functionality.
Analyzes, documents and maps operational processes through workflows. Capture pertinent process step details so that opportunities for process improvements, benchmarks, key performance indicators, current metrics, and target objectives can be defined.
Utilizes Six Sigma / DMAIC and related techniques to define improvement opportunities where deemed appropriate.
Contributes in strategic meetings to review, evaluate, and/or propose new business opportunities through the implementation/enhancement of operational and/or technical solutions, which are intended to improve customer relationships and operating efficiencies while reducing costs.
Creates and drives improvement plans to completion.
Develops, maintains, and provides process expertise in order to deliver knowledge transfer to cross-functional operational and technical areas for skill development.
Carries out responsibilities according to the organization’s policies and procedures, best practices, as well as in accordance with state, federal, and local laws, including applicable safety rules and regulations.
Performs other duties as assigned by Management.
Your experience and qualifications
POSITION REQUIREMENTS
Education/Certification/Experience:
Bachelor’s degree required. Industrial Engineering or related field preferred. Minimum of three (3) to seven (7) years in Continuous Process Improvement and/or Data Analysis experience.
Any equivalent combination of training and/or experience that fulfills the requirements of the position will be considered.
Skills/Knowledge/Abilities:
Conducting thorough analyses to identify areas for improvement, develop actionable solutions, and guide strategic decisions
Ability to collect and analyze requirements to ensure successful project outcomes
Process reengineering lifecycle methodologies and documentation
Six sigma/DMAIC and/or continuous process improvement methodologies
Project Management skills highly desired
Evaluating and analyzing business needs to research problems’ root cause and to identify improvement opportunities based on data driven analysis
Ability to influence without authority
Ability to clearly communicate and present, both orally and in writing, with all levels of the organization
Establishing and maintaining cooperative working relationships with cross-functional teams.
Complies with company policies, practices and procedures, including safety rules and regulation.
Ability to work independently and as part of a team
Handling multiple duties and assignments
Proficiency in process mapping and analysis tools
Ability to lead and manage change initiatives
Attention to detail and a commitment to quality
English usage, spelling, grammar and punctuation
TRAVEL REQUIREMENTS
Approximately 5% domestic travel throughout the US.
PHYSICAL REQUIREMENTS:
Occasional:
Sitting for extended periods of time at workstation or mobile equipment.
Visual Acuity:
Perform activities such as computer work, preparing and analyzing data, and extensive reading.
WORKING ENVIRONMENT
May be required to wear personal protective equipment (PPE) as needed on site visits (i.e. safety glasses, hearing protection, gloves, etc.).
