As a Sales Manager, you will be responsible for all aspects of pre-sales and sales of our spaces, as well as customer success, retention, and upsell. You play a key role in our sales efforts through the qualification of leads and deal-closing. This full-time position, based across two locations Ra'anana and Haifa reports directly to the Site Manager. What will you be responsible for: Pre-sale and Sales
* Qualify SMB leads – convert them to tours and closed deals (inbound & outbound)
* Understand the customers needs, ensuring that solution that is provided matches customer expectations across all areas – functional, service, timeline, budget, quality, etc.
* Provide a suitable proposal offer (Office+AR), based on Mindspace guidelines
* Follow up with the customer, maintaining a consistent, open channel
* Work closely with the Community Manager to achieve smooth onboarding Customer Success – Retention and Upsell
* Analyze and optimize sales targets (Office+AR) for each SMB customer
* Identify new needs/challenges for the customer and forecast future expansion
* Make sure any payment issues are taken care of on a monthly basis
* Execute SMB retention plan
* Support the Customer Experience team in terms of member support and service
* Qualify SMB leads – convert them to tours and closed deals (inbound & outbound)
* Understand the customers needs, ensuring that solution that is provided matches customer expectations across all areas – functional, service, timeline, budget, quality, etc.
* Provide a suitable proposal offer (Office+AR), based on Mindspace guidelines
* Follow up with the customer, maintaining a consistent, open channel
* Work closely with the Community Manager to achieve smooth onboarding Customer Success – Retention and Upsell
* Analyze and optimize sales targets (Office+AR) for each SMB customer
* Identify new needs/challenges for the customer and forecast future expansion
* Make sure any payment issues are taken care of on a monthly basis
* Execute SMB retention plan
* Support the Customer Experience team in terms of member support and service
Requirements:
Do you have the following experience?
* Experience in B2B sales
* Excellent team player
* Strong Extensive experience working with various companies and stakeholders
* Excellent oral and written communication skills
* A can do approach! Critical competencies for success:
* Multitasking is a must! You must be able to balance multiple projects at the same time and adhere to strict deadlines (strong time management skills are key)
* Strong decision-maker: you need to be able to make considered, responsible decisions on a whim when things dont go according to plan
* You must be a thorough, self-aware worker whos able to recognize errors and take the necessary steps to correct them
* Getting the job done no matter the cost is critical. You should be a practical, creative, quick thinker who is aware that others are counting on you!
* Problem solver you are a highly resourceful thinke
Do you have the following experience?
* Experience in B2B sales
* Excellent team player
* Strong Extensive experience working with various companies and stakeholders
* Excellent oral and written communication skills
* A can do approach! Critical competencies for success:
* Multitasking is a must! You must be able to balance multiple projects at the same time and adhere to strict deadlines (strong time management skills are key)
* Strong decision-maker: you need to be able to make considered, responsible decisions on a whim when things dont go according to plan
* You must be a thorough, self-aware worker whos able to recognize errors and take the necessary steps to correct them
* Getting the job done no matter the cost is critical. You should be a practical, creative, quick thinker who is aware that others are counting on you!
* Problem solver you are a highly resourceful thinke
This position is open to all candidates.
