Required Senior Director, HR Operations
About the Role:
The Senior Director of HR Operations will be a strategic and hands-on leader responsible for overseeing our global HR operational functions, including HR Systems (HRIS), HR Data & Analytics, and core HR processes. This role is critical in building scalable, efficient, and compliant HR operations that support our global workforce. The successful candidate will leverage technology, data, and process improvement methodologies to enhance the employee experience, enable data-driven decision-making, and ensure operational excellence across the employee lifecycle.
What You'll Be Doing
Overall Leadership & Strategy:
Develop and execute the HR Operations strategy, aligning it with the overall HR and business objectives.
Lead, mentor, and develop a high-performing team across HR Operations, HRIS, and HR Analytics functions.
Drive a culture of continuous improvement, operational excellence, and data integrity within the HR function.
Collaborate closely with other HR leaders (e.g., HR Business Partners, Total Rewards, Talent Acquisition, Talent Development) to ensure seamless service delivery and integrated HR programs.
Partner with Finance, Legal, IT, and other departments on cross-functional initiatives and system integrations.
Manage the HR Operations budget effectively, optimizing resources and investments.
HR Operations:
Oversee all core HR operational processes from hire to retire, including onboarding, offboarding, employee data management, leave administration, immigration and HR policy implementation.
Ensure HR processes are compliant with all relevant federal, state, and local regulations across multiple countries.
Develop and maintain standard operating procedures (SOPs) and process documentation for key HR operational activities.
Focus on enhancing the employee and manager experience through streamlined and user-friendly processes.
Manage vendor relationships for key operational services (e.g background checks, EORs, immigration).
About the Role:
The Senior Director of HR Operations will be a strategic and hands-on leader responsible for overseeing our global HR operational functions, including HR Systems (HRIS), HR Data & Analytics, and core HR processes. This role is critical in building scalable, efficient, and compliant HR operations that support our global workforce. The successful candidate will leverage technology, data, and process improvement methodologies to enhance the employee experience, enable data-driven decision-making, and ensure operational excellence across the employee lifecycle.
What You'll Be Doing
Overall Leadership & Strategy:
Develop and execute the HR Operations strategy, aligning it with the overall HR and business objectives.
Lead, mentor, and develop a high-performing team across HR Operations, HRIS, and HR Analytics functions.
Drive a culture of continuous improvement, operational excellence, and data integrity within the HR function.
Collaborate closely with other HR leaders (e.g., HR Business Partners, Total Rewards, Talent Acquisition, Talent Development) to ensure seamless service delivery and integrated HR programs.
Partner with Finance, Legal, IT, and other departments on cross-functional initiatives and system integrations.
Manage the HR Operations budget effectively, optimizing resources and investments.
HR Operations:
Oversee all core HR operational processes from hire to retire, including onboarding, offboarding, employee data management, leave administration, immigration and HR policy implementation.
Ensure HR processes are compliant with all relevant federal, state, and local regulations across multiple countries.
Develop and maintain standard operating procedures (SOPs) and process documentation for key HR operational activities.
Focus on enhancing the employee and manager experience through streamlined and user-friendly processes.
Manage vendor relationships for key operational services (e.g background checks, EORs, immigration).
Requirements:
10+ years of progressive leadership experience in HR Operations, HRIS, or HR Technology roles.
5+ years of experience managing and developing teams.
Proven track record of successfully leading HR process improvement initiatives and implementing HR technology solutions in a global environment.
Deep expertise in HRIS administration and optimization, experience with SuccessFactors is highly desirable.
Strong understanding of HR data, analytics, and reporting best practices.
Solid knowledge of HR compliance requirements across multiple jurisdictions
Skills and Competencies:
Exceptional leadership, coaching, and team development skills.
Strong strategic thinking and problem-solving abilities.
Excellent project management and change management skills.
Ability to translate complex HR data into actionable business insights.
Superior communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.
Strong vendor management and negotiation skills.
Ability to thrive in a fast-paced, dynamic, and global environment.
High level of integrity and ability to handle confidential information with discretion.
10+ years of progressive leadership experience in HR Operations, HRIS, or HR Technology roles.
5+ years of experience managing and developing teams.
Proven track record of successfully leading HR process improvement initiatives and implementing HR technology solutions in a global environment.
Deep expertise in HRIS administration and optimization, experience with SuccessFactors is highly desirable.
Strong understanding of HR data, analytics, and reporting best practices.
Solid knowledge of HR compliance requirements across multiple jurisdictions
Skills and Competencies:
Exceptional leadership, coaching, and team development skills.
Strong strategic thinking and problem-solving abilities.
Excellent project management and change management skills.
Ability to translate complex HR data into actionable business insights.
Superior communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.
Strong vendor management and negotiation skills.
Ability to thrive in a fast-paced, dynamic, and global environment.
High level of integrity and ability to handle confidential information with discretion.
This position is open to all candidates.
